Terms of Service

Please read and understand you are agreeing to accept these terms when you request services at this site and verbally with this company, its owner, employees, and affiliates.

When you entering this site http://www.ncessentials.com for NC Essentials Co.,  you agree to the terms of services when you submit verbal or written requests. Requests are made with no guarantee of services. All services performed are charged with a monetary value set by the company and owner. No services are offered without prepaying or invoicing; all who receive services will be billed. Services are offered under the supervision of Ayesha Sanders.

1. We do NOT offer any free estimates, diagnostics, repair, consultations, or work. 

2. Refunds are not offered or given services performed. 

3. Refunds on products must be approved by manufacturer; we only honor approved returns with a restocking fee. 

4. Any service fee for tech support is a same day credit card charge. 

5. All requests must be sent through our website for tracking. Please do not text or email requests.

6. We accept ACH, credit card, debit card, through our bill processing at https://app02.us.bill.com/p/nceco and

you agree to have an account set up for payments to be received though Bill or Bill.com or http://www.bill.com. Our customer can review invoices and payment history. 

7. Credit and debit card charges are subject to up 3.7% convenience fee.

8. When you purchase online at our website and create accounts for payment processing through our third party affiliates ie Shift4Shop, Stripe, Instagram, or others you agree that it is your responsible to read, adhere, and accept each of their Terms of Condition and Terms of Service holding no fault to NC Essentials Co. to events that we did not cause to happen including, but not limited to insufficient funds charges, duplicate ACH charges, or other technical issues during your payment processing. Please report issues accordingly and be sure to submit initial claims by email here to alert us that support is needed.

9. Verbal and/or written contracts are required for consulting. Work is only performed when the requestor permits the company or its owner or employees or point of contact to move forward.

10. No work is performed without permission. Requestor assumes responsibility to pay and/or inform the payer, household member, treasurer, account payable, accounting department, or other responsible party of the services that requires payment.

11.  Unpaid services will be submitted to the small claims or higher court depending the amount of balances.

12.  All requestors agree to the following when the service requests is submitted as part of the submission form: "Yes, I understand that I am responsible for reading the Frequently Asked Questions http://www.ncessentials.com? "

13. All customers who have received services and need additional help following the service or purchase must put in a written request or by email for follow up, warranty claims, and any unsatisfied work. You must follow this format and make a good faith effort before taking any action of public complaint, negative reporting, negative customer review, legal action, Better Business Bureau claims, or erroneous complaints to any agency.

14. Email setup, email hosting, email marketing or management, website updates, blog updates, online store updating or management or other services related to renewals ie your domain require you or your authorized contact keep your web domain, website, or other or other subscriptions paid, renewed, or up-to-date. If NC Essentials Co. is not your authorized domain technical or similar contact, we are not responsible for lapse in any domain that you own or lease. It is your responsible to introduce our company to your authorized contact for transparency. We are responsible only for accounts where NC Essentials Co. or its employees or partners have been hired with our knowledge and access to both domain management and our email service offerings. Please pay your domain hosting services on time for a seamless process.

15. Marketing solicitation or other partnerships requests are not accepted through out service request system. They will be discarded. Please email here.

Last Updated 8/2023.